Staff Accountant 2 (Receivables)

Baltimore, Maryland

DISCLOSURES
The specific statements shown in each section of this job description are not intended to be all-inclusive. They represent typical elements and criteria necessary to perform the job successfully. Job responsibilities may be modified or expanded over time, and the company will inform the employee of any such changes.

ABOUT THE COMPANY

Enterprise Management Solutions, LLC (EMS) is a full-spectrum consulting and management firm specializing in back-office operations, financial infrastructure, and executive oversight for health and human services organizations. We provide strategic support to affiliated companies through contractual partnerships, optimizing operations and maintaining compliance across multiple industries including behavioral health, primary care, real estate, supportive housing, and food service.

Our goal is to relieve mission-driven companies of administrative burden by overseeing financial and operational systems that allow leadership teams to focus on quality care and innovation.

COMPANY WEBSITE: https://enterprisemanagement.org/

COMPANY PHONE NUMBER: (667) 309-5345

HR DEPARTMENT PHONE NUMBER: (667) 309-5345 EXT 10

HR DEPARTMENT EMAIL ADDRESS: hr@enterprisemgmtinc.com

POSITION TITLE: Staff Accountant 2 (Receivables)

ALTERNATE TITLE(S): Accounts Receivable Accountant, AR Accountant, Receivables Accountant, Staff Accountant II

COMPANY: Enterprise Management Solutions, LLC

DIVISION: Accounting & Finance

DEPARTMENT: Accounts Receivables

UNIT: n/a

ACCOUNTABLE TO: Controller or Chief Financial Officer (CFO, in absence of Controller)

ACCOUNTABLE FOR: Performing and maintaining accurate accounts receivable records, overseeing invoicing and collections activities, reconciling receivable balances, supporting financial reporting, and ensuring compliance with accounting policies and internal controls across all customer companies under contract.

CLASSIFICATION: Non-Exempt (W-2, Hourly) – Full-Time

WORK SCHEDULE: This schedule reflects 8 hours per day, totaling 40 hours per week, Monday through Friday, 8:00 AM–5:00 PM. Scheduling needs may vary based on business demands, and adjustments may be required as reasonably assigned.

COMPENSATION: Ranges between $20.00 per hour to $35.00 per hour, commensurate with experience and qualifications.

BENEFITS PACKAGE: This position is eligible for standard W-2 employee benefits, including but not limited to those outlined in the Company’s official benefits package. Eligibility and participation are subject to the terms and conditions of the applicable plans. Full details are provided in the current benefits package documentation.

ANTICIPATED TRAVEL: Minimal; office-based

SUMMARY OF POSITION RESPONSIBILITIES
The Staff Accountant II – Receivables is responsible for overseeing the day-to-day accounts receivable functions for Enterprise Management Solutions, LLC and its affiliated companies. This position ensures the accurate and timely invoicing, payment posting, account reconciliation, collections follow-up, and monitoring of outstanding receivables while maintaining compliance with Generally Accepted Accounting Principles (GAAP), internal controls, payer requirements, and organizational policies.

Reporting to the Controller or CFO, the Staff Accountant II – Receivables serves as the primary accounting professional responsible for receivables oversight and revenue cycle support. The role collaborates closely with operational leadership, billing personnel, program managers, and finance staff to ensure revenue is accurately recorded, receivables are collected timely, and financial reporting remains accurate and audit-ready.

SCHEDULED DUTIES AND RESPONSIBILITIES

Manage full-cycle accounts receivable activities across all assigned entities and affiliated companies.
Review, prepare, and monitor invoices for customers, payers, grantors, tenants, residents, and contracted service recipients.
Monitor accounts receivable aging reports and identify overdue balances requiring collection efforts or escalation.
Perform payment posting and ensure receipts are accurately applied to customer accounts.
Reconcile accounts receivable subledgers to the general ledger on a regular basis.
Investigate and resolve billing discrepancies, unapplied payments, credit balances, denied claims, and collection issues.
Coordinate collection activities and maintain documentation of collection efforts.
Collaborate with operational and program leadership to ensure documentation supporting revenue recognition and invoicing is complete and accurate.
Prepare journal entries and account reconciliations related to accounts receivable transactions.
Assist with month-end and year-end closing activities.
Support preparation of financial statements, audit schedules, and supporting documentation.
Analyze receivable trends and provide recommendations to improve collection performance and cash flow.
Ensure compliance with GAAP, company policies, payer requirements, grant requirements, and applicable regulatory standards.
Maintain accurate records within accounting software platforms, including Sage and other approved accounting systems.
Assist with revenue recognition processes and deferred revenue tracking when applicable.
Participate in audit preparation and provide supporting documentation during internal and external reviews.
Coordinate with external stakeholders as necessary to resolve billing and payment issues.

UNSCHEDULED DUTIES AND RESPONSIBILITIES

Serve as the primary point of contact for accounts receivable inquiries, billing concerns, collection issues, and revenue-related escalations.
Identify opportunities to improve revenue cycle processes, collection workflows, internal controls, and operational efficiencies.
Assist with special accounting projects, software implementations, system conversions, and process improvement initiatives.
Support budgeting, forecasting, revenue projections, and cash flow analysis activities as assigned.
Conduct historical transaction research and provide ad hoc financial analysis to management.
Collaborate with other accounting personnel to ensure consistency of accounting practices across affiliated entities.
Participate in interdepartmental workgroups focused on performance improvement, compliance, and operational excellence.
Assist with the implementation and maintenance of billing procedures, documentation standards, and receivable management processes.
Support internal and external audits by gathering documentation and responding to audit requests.
Assist the Controller, CFO, or other designated leadership with special assignments and accounting-related projects.
Remain informed and compliant with all applicable accounting standards, regulations, company policies, and governing body requirements, including COMAR, CARF, CSA, OHCQ, CMS, Medicaid, Medicare, and other applicable standards.
Support the orientation and training of employees on receivables procedures, billing documentation requirements, and compliance standards when requested.
Maintain confidentiality of all financial, business, employee, client, patient, resident, and payer-related information.
Participate in quality assurance and performance improvement activities designed to strengthen financial operations, compliance, and revenue cycle performance.
Support workplace safety initiatives and participate in required trainings and drills.
Perform other duties as assigned by the Controller, CFO, or authorized leadership.

PHYSICAL DEMANDS

Prolonged periods sitting at a desk and working on a computer
Occasional lifting up to 25 pounds
Frequent meetings via video or phone.

WORKING CONDITIONS

On-site only; office-based

COMPETENCIES AND SKILLS

Strong knowledge of Generally Accepted Accounting Principles (GAAP).
Strong understanding of accounts payable processes, vendor management, and disbursement controls.
Ability to review financial documentation for accuracy, completeness, and compliance.
Proficiency in Sage and Microsoft Excel, including advanced spreadsheet functions and reporting tools.
Strong analytical, organizational, and problem-solving skills.
Ability to manage multiple priorities and deadlines across multiple affiliated entities.
Strong attention to detail and commitment to accuracy.
Effective verbal and written communication skills.
Ability to work independently while collaborating effectively with leadership and operational teams.
Strong understanding of internal controls, audit readiness, and financial compliance requirements.
Commitment to confidentiality, accountability, and professional ethics.
Ability to identify process improvement opportunities and implement effective solutions.

LEVEL OF EDUCATION / TRAINING / QUALIFICATIONS

Education

Bachelor's Degree in Accounting from an accredited college or university is required (degrees in Finance, Economics, Business Administration, Management, or related disciplines alone do not satisfy the minimum educational requirement)
A Master's Degree in Accounting is preferred.

Licenses / Certifications

CPA designation is preferred but not required.
Other accounting-related certifications may be considered as supplemental qualifications.

Experience

Minimum of three (3) years of professional accounting experience required.
Minimum of two (2) years of direct accounts receivable, billing, collections, or revenue cycle accounting experience required.
Experience managing full-cycle accounts receivable processes in a multi-entity environment preferred.
Experience within healthcare, behavioral health, nonprofit, housing, food service, property management, or related industries preferred.
Experience with Sage accounting software strongly preferred.
Working knowledge of accrual accounting principles required.
Experience supporting audits, financial reporting, month-end close processes, and revenue reconciliation activities preferred.
Familiarity with Medicaid, Medicare, commercial insurance, grants, contracts, and other payer environments is preferred.

Additional Requirements

Must demonstrate strong accounting competency and successfully pass the Company's accounting competency assessment prior to hire.
Must be able to pass all required background and reference checks.
Must maintain the ability to handle confidential financial information with discretion and professionalism.