KVC Missouri - Child Placement Agency
Location: Springfield, MO & surrounding areas

Job Summary

The CPA Floater provides flexible coverage and direct services across KVC Missouri’s Child Placing programs to include Treatment Care (TFC), Aftercare, and Resource Development programs based on program needs. This position provides temporary coverage during staff absences, vacancies, or transitions and may maintain an ongoing caseload of complex cases requiring additional support. The CPA Floater supports continuity of services, trains and onboards new staff, and provides mentoring and case consultation. Supervisory responsibilities may be assigned by program leadership as needed but are not a standing requirement of the position. This position reports to a CPA Supervisor or Associate Director.

Major Duties:

Maintain the training and skills needed to work proficiently across TFC, Aftercare, and Resource Development in accordance with applicable program requirements, agency policies, and licensing standards.
Provide flexible coverage across programs and service areas to support operational continuity, including emergent case reassignments or coverage requests on short notice when service needs demand.
Assume temporary caseloads during staff absences, vacancies, or transitions and maintain ongoing responsibility for designated high-complexity cases requiring intensive intervention.
Lead onboarding and skill development for newly hired staff across core program responsibilities, service delivery standards, and documentation requirements. Ensure new team members understand and apply agency policies and procedural expectations effectively.
Provide structured peer mentorship and case consultation to support staff competency. Model best practices in family engagement, clinical problem-solving, de-escalation, and timely case recording.
Serve as interim supervisor for designated staff during the absence or reassignment of a Child Placing Agency (CPA) Supervisor or Associate Director. Provide direct administrative oversight and ensure frontline compliance with program policies.
Conduct home visits with youth and caregivers in full compliance with program regulations and individual safety plans. Maintain consistent communication to monitor placement stability, youth well-being, and caregiver needs.
Direct crisis intervention, conflict resolution, and grievance responses in close coordination with program leadership and multidisciplinary partners. Intervene rapidly to stabilize high-risk situations and address stakeholder concerns.
Evaluate prospective foster, relative, and adoptive homes by conducting thorough assessments and home safety inspections. Complete comprehensive home studies, licensing packets, and all regulatory background documentation within established timeframes.
Deliver structured coaching and supportive resources to prospective and licensed resource parents. Monitor caregiver adherence to required annual training curricula and ongoing state licensing compliance standards.
Drive targeted recruitment initiatives to identify and engage prospective resource families in accordance with contract deliverables. Facilitate community outreach and informational sessions to expand the agency's caregiver pool.
Represent the agency in multi-disciplinary team reviews, treatment meetings, and court proceedings. Maintain continuous, transparent communication with caregivers, referring agencies, and community service providers.
Maintain accurate and timely documentation, including intake packets, safety reassessments, progress summaries, and home study updates. Ensure all records satisfy agency quality benchmarks and state licensing timelines.
Collaborate actively across departmental and external teams to coordinate holistic care for children and families. Foster a transparent, solution-focused environment that prioritizes positive client outcomes.
Other duties as assigned.

Education: Bachelor’s degree in social work or a related human service degree from an accredited school.

Licensure/Certification: Valid driver’s license and auto insurance.

Qualifications:

· Strong communication, interpersonal, and computer skills

· Demonstrated ability to read, write, speak, and understand the English language proficiently

· Ability to use independent judgment and manage confidential information

· Ability to operate in a challenging, ever-changing, multidisciplinary team environment

· Excellent interpersonal skills

· Self-motivated, organized, and disciplined

Experience:

· One (1) year of experience working with children and families in a trauma informed environment.

Preferred Experience/Skills:

· A master’s degree in social work, counseling, social work administration, or a related human service degree from an

accredited school.

· Advanced skills in Microsoft Office Suite, including Word, Excel, and Outlook email.

· Crisis management experience.

Benefits

Generous Paid Time Off
Paid Parental Leave
Medical, Dental, Vision, and Life Insurance
403(b) Retirement Plan with Company Match
Tuition Reimbursement
Professional Licensure and Certification Reimbursement
Employee Assistance Program
Wellness Benefits, including mental health resources and health screenings

About KVC Missouri

KVC Missouri is part of KVC Health Systems, a mission-driven nonprofit organization dedicated to strengthening families and improving the lives of children and youth.

Our Columbia team is committed to creating a supportive, therapeutic environment where every individual feels safe, respected, and cared for. Dietary Services is a vital part of that mission.

Our culture of compassion, teamwork, and employee support has earned KVC an 86 Work Wellbeing Score on Indeed, placing us among the top 1% of employers nationwide.

If you are looking for meaningful work in a stable, team-oriented healthcare environment where your contributions truly matter, we encourage you to apply.