Location:

Riderwood Village by Erickson Senior Living

Join our team as an Accounting Office Coordinator, where you will support our finance department by handling accounts receivable, billing, resident profiles, and census management. Use your exceptional customer service skills to address residents' account inquiries and issues efficiently.

What we offer

Compensation: $24.00-$28.00 per hour, commensurate with experience
A culture of diversity, equity, and inclusion, which builds on our mission, vision and values
Medical, dental and vision packages, including an annual reimbursement for qualified wellness expenses, personal health coaching and telemedicine options
Onsite medical centers, providing wellness visits and sick care for all team members over 18 years of age
PTO Plans, PLUS company paid volunteer hours for eligible team members, in accordance with applicable state law.
401k for all team members 18 and over with a company 3% match
Growth Opportunities – grow with the company as we open new communities and expand on our existing ones!
Education assistance, certification reimbursement and access to over 6,000 courses through our online learning library, designed to enhance your current skills and build new ones

How you will make an impact

Provide customer service to residents as the primary contact for community accounts receivable and billing.
Handle day-to-day resident billing inquiries and collaborate with other departments and outside vendors to resolve sensitive or confidential billing issues.
Process monthly resident statements, accounts payable invoices, and manage cash deposits.
Manage and maintain all resident files, including auditing new resident files using an audit checklist.
Perform data entry for admission information and update resident profiles in Vision software as needed.
Maintain and update the daily census and conduct research to ensure the accuracy of census data.
Support the Finance Department with special projects, including generating G/L reports, analyzing G/L details, composing and sending letters to residents and vendors, and assisting with the budget process.

What you will need

Excellent written and verbal communication skills
Demonstrated customer service experience, with the ability to handle sensitive situations professionally
Strong organizational skills and attention to detail
Effective time management and ability to prioritize tasks
Strong time management and organizational skills
Proficiency in Microsoft Office and strong computer skills

Please note that specific state regulations and requirements may be applicable. These regulations take precedence over the requirements outlined in the job description.

Riderwood is a beautiful 120-acre continuing care retirement community in Silver Spring, Maryland. We’re part of a growing national network of communities managed by Erickson Senior Living, one of the country’s largest and most respected providers of senior living and health care. Riderwood helps people live better lives by fulfilling our promises of a vibrant lifestyle, financial stability, and focused health and well-being services for those who live and work with us. As part of our team, you'll enjoy flexibility and work-life balance to meet your personal and professional goals, and we are committed to providing you with opportunities to learn and grow.

Erickson Senior Living, its affiliates, and managed communities are Equal Opportunity Employers and are committed to providing a workplace free of unlawful discrimination and harassment on the basis of race, color, religion, sex, age, national origin, marital status, veteran status, mental or physical disability, sexual orientation, gender identity or expression, genetic information or any other category protected by federal, state or local law