Job Description

The Customer Contract Management (CCM) Contract Analyst (Senior Specialist) is responsible for contract adjudication, analysis, and customer interaction in support of our Company's managed care agreements. This position will support the Medicaid segment. The ideal candidate will possess strong leadership, technical, business, and financial acumen, and will maintain the highest level of compliance with contract terms and conditions, regulatory requirements, and applicable laws and regulations.

The ideal candidate will support internal stakeholders and provide strong partnership with our Company's external managed care customers in the administration, performance reporting, and analysis of all Medicaid agreements entered into by our Company that involve discounts, rebates, and other payments based on the purchase and use of our Company products. This includes ensuring the accuracy of calculated discounts and compliance with mandated government pricing programs.

This position is located in Upper Gwynedd, Pennsylvania.

Responsibilities Include:

Use of our Company systems to support contract administration and rebate payment processing for a range of Medicaid customers
Advisement and consultation with key internal stakeholders regarding contract terms and conditions
Validation of data and assessment of customer compliance with contract terms
Development of models and processes to evaluate, analyze, and support contract design and pull-through activities
Presentation of results to internal customers, including GHH US Market Integrated Accounts Management (IAM), and coordination with external customers on the adjudication of rebates
Advanced analytical and reporting support for the Medicaid customer segment that leverages in-depth knowledge of customer data, trends, and contract performance
Analytical and reporting support for legal, government pricing, and business development requests, and support of internal/external audits
Building and developing internal and external customer relationships, including the ability to engage in discussions to resolve issues and maintain and grow access to our Company's products

Qualifications

Required Education:

BS/BA Degree is required. MBA is preferred

Required Experience and Skills:

MBA OR at least 2 years of experience in one of the following fields:
- Managed Care/Managed Care Contracting
- Accounting
- Finance
- Forecasting
- Government Pricing

Preferred Experience and Skills:

Working knowledge of CCM’s contract management system
Accounting / finance experience
Knowledge of the contract lifecycle management process
Knowledge of the managed healthcare environment
Strong working knowledge of Microsoft Excel
Strong financial acumen
Customer engagement, communication, and support skills
Effective organizational skills, accuracy, and attention to detail
Aptitude with complex computer systems
Demonstrates critical thinking and problem-solving skills

Required Skills:

Budgeting, Cash Management, Contract Compliance, Contract Lifecycle Management (CLM), Contract Management, Corporate Financial Planning and Analysis (FP&A), Data Visualization, Financial Analysis, Financial Modeling, Financial Planning, Generally Accepted Accounting Principles (GAAP), Management Controls, Preparation of Financial Reports, Quantitative Abilities, Regulatory Requirements, Stakeholder Engagement, Stakeholder Management, Variance Analysis

Preferred Skills:

Current Employees apply HERE

Current Contingent Workers apply HERE

US and Puerto Rico Residents Only:

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process.

As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics. As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:

EEOC Know Your Rights

EEOC GINA Supplement

We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively.

Learn more about your rights, including under California, Colorado and other US State Acts

The salary range for this role is

$106,200.00 - $167,200.00

This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee’s position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs.

The successful candidate will be eligible for annual bonus and long-term incentive, if applicable.

We offer a comprehensive package of benefits. Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days. More information about benefits is available at https://jobs.merck.com/us/en/compensation-and-benefits.

You can apply for this role through https://jobs.merck.com/us/en (or via the Workday Jobs Hub if you are a current employee). The application deadline for this position is stated on this posting.

San Francisco Residents Only: We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance

Los Angeles Residents Only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance

Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:

Regular

Relocation:

No relocation

VISA Sponsorship:

No

Travel Requirements:

No Travel Required

Flexible Work Arrangements:

Hybrid

Shift:

Not Indicated

Valid Driving License:

No

Hazardous Material(s):

N/A

Job Posting End Date:

08/29/2026

*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Requisition ID:R411119