Optimal Care is where your dedication meets a rewarding career.

As a clinician owned and operated company, we create the opportunity and environment for each employee to realize their highest potential while maintaining a personalized focus on our Patients and Families every day. We are the Midwest's premier provider of Physician Services, Home Health, and Hospice Care. Our integrated care delivery model incorporates technology, innovation and best practices. We produce value based outcomes by managing chronic disease process, rehabilitation and end of life care.

We live a simple Mission: Serve Together, Provide Value, and Deliver Exceptional Quality Care.

What does this mean for you? At Optimal Care, you have our resolute commitment to being an exceptional place to work. Your expertise, passion and commitment to exceptional quality care will continue to thrive. With you we can build a remarkable place to work.

Exceptional Benefits:

Minimum of 3 Weeks Paid Time Off (PTO)
Company Vehicle Program for field roles
Medical, Dental, and Vision Insurance
HSA and FSA options including Dependent Care
Company paid Short Term Disability
Company paid Life Insurance
401(k) with Employer Match
Mileage Reimbursement
Pet Insurance
ID and Fraud Protection
And more...

About the Role

The Clerk is responsible for performing a wide range of clerical tasks, such as various data entry, filing paperwork, and copying documentation. The Clerk provides excellent interpersonal, organizational, and data processing skills. The Clerk must be comfortable using digital hardware and software, as well as common office machines.

In this role you will be responsible for:

Match cash receivables to EMR system to record payments.
Enter billing notes in system for underpayments/overpayments and rejections.
Understand the different payment methods between payors.
Record billing daily for tracking purposes.
Prepares, compiles, and sorts documents for data entry.
Transcribes information, text, and data into the required applications, such as word processors, spreadsheets, and databases.
Responds to requests for information and access relevant files.
Maintain accurate and organized filing systems.
Provide back-up assistance for other clerical positions and perform routine office support duties.
Meets minimum productivity requirements based on Company standard.

Required Qualifications

High School Diploma or GED
A minimum of 1 year experience in an appropriate clerical setting
Reliable transportation and valid automobile insurance coverage

Preferred Qualifications

Associates Degree

Essential Skills and Qualities

Knowledge of medical terminology
Must be able to speak, read and write English
Good communication, interpersonal, telephone and documentation skills
Excellent word processing skills
Demonstrate ability to multi-task
Must be discreet and maintain HIPAA and confidentiality in the workplace

Location

Office Location: Bingham Farms or Jackson, Michigan
The position is primarily office-based, with occasional travel for training, meetings, or collaboration with other locations or departments.

Hours

Monday to Friday, 8:00 a.m. to 5:00 p.m.

Pay Range

$17—$20 USD

Background Screening

Optimal Care conducts a background screening upon acceptance of a contingent job offer. Background screening is completed by a third-party administrator, the Michigan Long-Term Care Partnership, and is performed in compliance with the Fair Credit Report Act.

Reasonable Accommodations

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Equal Opportunity Employer

Optimal Care is an equal-opportunity employer.

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