Overview

Supervises assigned staff; manages the day-to-day billing and collections (or reporting and audit) activities of assigned area; participates in strategic planning for the department; serves as a technical resource to team members, assisting with tasks as necessary; communicates effectively with supervisor, staff, patients, third party payors and others to resolve problems and/or concerns.

Education

HS - High School Grad or Equivalent (Required)

Certification/Licensure

No specific certification or licensure requirements

Experience

2 years of Financial services experience - in healthcare revenue cycle, billing, collections, reimbursement, reporting, audit, or related financial operations required.
Previous leadership or supervisory experience managing billing, collections, reporting, audit, or revenue cycle staff preferred.
Experience overseeing day-to-day operational workflows, productivity, quality metrics, and staff performance.
Demonstrated experience resolving complex billing, reimbursement, claims, or operational issues with patients, providers, and third-party payers.
Experience serving as a subject matter expert and providing technical guidance, training, and support to team members.

We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay rate for Full Time employment is:$60,756.80-$101,254.40. Additional compensation may be available for this role such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

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Benefits: Caring For Your Family and Your Career

• Medical, Dental, Vision plans

• Adoption, Fertility and Surrogacy Reimbursement up to $10,000

• Paid Time Off and Sick Leave

• Paid Parental & Family Caregiver Leave

• Emergency Backup Care

• Long-Term, Short-Term Disability, and Critical Illness plans

• Life Insurance

• 401k/403B with Employer Match

• Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education

• Student Debt Pay Down – $10,000

• Reimbursement for certifications and free access to complete CEUs and professional development

• Pet Insurance

• Legal Resources Plan

• Colleagues may have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met

Sentara Independence provides quality outpatient services to the surrounding community. The facility includes an ambulance-accessible emergency room that is supported by board-certified physicians. Sentara Independence houses state-of-the-art medical equipment and highly-skilled physicians and staff. Sentara Independence is now an extension of the quality services at Sentara Virginia Beach General Hospital including advanced imaging and physical therapy.

Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.

In support of our mission “to improve health every day,” this is a tobacco-free environment.

For positions that are available as remote work, Sentara Health employs associates in the following states:

Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.