About the Role – Billing & Finance Assistant

The Billing & Finance Assistant supports the financial and administrative operations of StrongSteps Behavioral Health programs and services. This position is responsible for assisting with billing preparation, payment tracking, financial documentation, reimbursement monitoring, and administrative financial support related to Health-Related Social Needs (HRSN) services, housing assistance, and other agency programs.

The Billing & Finance Assistant works closely with leadership, compliance staff, housing staff, and care management teams to ensure financial records and supporting documentation are organized, accurate, and compliant with agency and payer requirements.

Responsibilities

Assist with billing preparation and financial record organization
Track housing assistance payments, invoices, and reimbursement activity
Maintain organized financial and payment documentation
Support payment processing and financial reporting activities
Coordinate with staff regarding missing documentation related to payments or billing
Assist with invoice tracking, vendor communication, and financial follow-up
Maintain confidentiality of financial and member information
Support compliance and audit readiness activities related to billing and payments
Assist leadership with administrative finance tasks and reporting
Help maintain accurate electronic financial records and tracking systems

Qualifications

Strong attention to detail and organizational skills
Experience in administrative support, finance, billing, bookkeeping, or healthcare administration preferred
Ability to manage multiple tasks and maintain accurate records
Comfortable working with confidential financial information
Basic computer and data entry skills required
Experience with QuickBooks, spreadsheets, or financial systems preferred
Knowledge of Medicaid, HRSN, or healthcare billing processes preferred

Employment Details

Part-Time Position Initially
Hourly, Non-Exempt
Starting Pay: $22–$25/hour
Opportunities for growth within the organization